Is 32Red Casino Right for You? Read Our Comprehensive Review!

Game Variety
Instant WIthdrawal
Multiple Payment Options
Customer Support
Licensing and Regulation

32Red Casino is a comprehensive online gambling platform and sports betting firm operating with licensing in Gibraltar and the UK. Those who gamble at 32Red Casino can typically enjoy hundreds of thrilling online games like poker, blackjack, roulette, and slots, offering chances to win real money.

At first glance, 32Red is a professional-looking online casino with much to offer a wide range of players. However, you don’t have to view this casino at face value. Reading reviews can provide prospective players with insight into what they can expect when they register at this long-standing online casino.

Below, you can learn more about the 32Red Casino, the games you can play, the bonuses on offer, and much more. You can then make an informed decision about whether this casino is right for you! 

Background and History

The 32Red Casino is an online casino owned by the parent company Kindred Group. It was established in 2002 with its headquarters in Gibraltar and offers an online casino, a live casino, and sports betting.

If you’re familiar with 32Red branding but have never signed up to this online casino before, there might be a reason for that. 32Red has been involved in several advertising and sponsorship deals to appeal to sports lovers and game players alike. 

You might have seen them sponsoring Aston Villa between 2006 and 2008 and Swansea City in 2009. 32Red has also signed deals with Crawley Town, Scottish Rangers, Leeds United, Middlesbrough, Preston North End, and Derby County. In more recent years, 32Red invested in horse racing and is now an authorised British Racing betting partner. 

32Red Casino’s trophy cabinet is also ready to burst. The gambling platform has won numerous awards over the years. Some of these awards include:

• Best Casino Group 2014
• Best Customer Service Award 2014
• Top Rated Casino
• The Best Casino of 2013
• Best Casino Group 2013
• Best Customer Service Award 2013
• The Best Casino of 2012 – Global
• Best Player Experience 2012
• Best Customer Service Award 2012
• Best Global Casino 2011
• Best Casino Group 2011
• Best Casino Manager 2011
• eGaming Review Awards 2011 – Casino Operator of the Year
• Best Global Casino 2010
• Best Casino Group 2010
• Best Casino Manager 2010
• Best Casino of the Decade
• Best Online Casino 2008
• Best UK Online Casino 2008 and Best EU Casino 2008 Runner Up
• Best Online Casino 2007
• Best Casino Customer Service 2006
• Best Online Casino 2006

These awards were given by various organizations such as Casinomeister, eGaming Review Awards, and UK Gaming Awards. Mind you, Casinomeister awarded them the prestigious title of “Casino of the Decade” in recognition of their consistent efforts in providing an award-winning service to players!

Game Selection and Variety

Online casino game lovers will be thrilled at the variety of casino games available at 32Red Casino. While some online casinos prioritise one type of game, 32Red online casino ensures there are games for every kind of gambler.

The casino’s game library is present on the homepage, giving you immediate insight into the offerings, including: 

• Real and live casino games
• Slots
• Roulette
• Blackjack 
• Jackpot Games
• Latest Games
• Slingo
• Poker
• Table Games

While you can’t filter the games by the most popular, 32Red lists featured games at the top. These games are generally considered the most popular among the iGaming community. Right now, the following games at 32Red are popular: 

• 9 Pots of Gold
• Gold Blitz
• Fish ‘Em Up
• Gold Rush Express
• 32Red Roulette
• Area Link Phoenix
• Golden Fields
• Blazing Bison Gold Blitz
• 9 Masks of Fire™
• Immortal Romance™
• European Blackjack
• ThunderStruck®

While these games are popular based on theme alone, it doesn’t hurt that 32Red also prioritises game quality, graphics, and user experience. They only work with the best software developers in the industry to meet player expectations, including: 

• Rabcat
• NetEnt
• Microgaming
• Big Time Gaming

User Experience and Interface

Besides safety and fun, user experience is integral to an online casino’s success. If the website isn’t easy to navigate or the casino doesn’t prioritise functionality and mobile-friendliness, they can be left behind.

32Red gambling platform ticks many boxes in this respect. The website design is vibrant yet clean, and all pages are transparent and easy to find. Players can also search for specific games they want to play and find several quick link tabs at the bottom. 

Accessibility is also exceptional. Alongside being seamless for desktop and laptop users, 32Red is entirely mobile-friendly across multiple devices, including Android, iOS, Tablet, Windows, and Blackberry. No matter your smart device, you’ll enjoy seamless gameplay across the entire 32Red Casino platform. 

Finally, 32Red Casino users will likely be happy with loading times and responsiveness. While games don’t load immediately, their loading times are comparable to most other online casinos. 

Bonuses and Promotions at 32Red Casino

Bonuses and promotions are a significant drawcard for players, so it’s only natural to want to ensure the casino you register at offers a few goodies. 32Red Casino has many bonuses and promotions on offer. They advertise these to new and existing players.

150% Welcome Bonus

The 150% welcome bonus at 32Red Casino is perhaps not as lucrative as the offerings at some other online casinos. However, it’s transparent and is similar to industry standards.

This promotion encourages new players to make a deposit with a debit card to potentially enjoy up to £150 of free money. Like most welcome bonuses, there is a minimum deposit amount. However, while it’s generally £/$20, it’s just £/$10 at 32Red. You receive £15 for free with every £10 deposit. 

Standard terms and conditions apply for the welcome bonus, such as: 

• Available for new account holders only
• Debit card deposit only
• 50x wagering requirement
• Max stakes apply
• 7-day expiry
• Game contributions vary 

Keith’s Lucky Lemons

If you’re already a seasoned player at 32Red, you might be invited to participate in the ‘Keith’s Lucky Lemons’ promotion. This promotion provides you with a chance to win a £1,000 cash prize. 

All eligible players receive five spins for the promotional game and must accumulate at least 100 points to win a prize. The award is based on your points, with most players winning free spins. Earn more than 600 points, and you can win the cash prize.

Standard terms and conditions apply, including: 

• Promotion available by invite only
• Limited promotion offer
• 30x wagering requirement
• Maximum withdrawal terms
• 24-hour expiry on unused spin
• Game contributions vary

My Red Rewards

Bonuses and promotions are rarely customised to suit individual players. That’s where 32Red bucks the trend. The My Red Rewards promotion consists of specially-built offers for each player. There is a new reward each day, and all rewards bonuses are credited to your account.

Standard terms and conditions apply: 

• Invitation only
• Opt-in required
• Limited promotional offer
• Minimum deposit required
• Maximum bonus applies
• Bonus and super spins winning wagers apply
• Game contributions vary
• 7-day expiry

Live Casino Cashback

Losing money isn’t a nice feeling, but 32Red Casino wants to help you feel better about your bad luck. Play live casino games, and you might be eligible for the Live Casino Cashback promotion. This promotion allows select players to claim back 20% of their losses.

The casino uses a specific calculation to determine the amount they pay back: 

(Total wagered – total payout – total bonus) x 20% up to £100

Standard terms and conditions apply: 

• Invitation only
• Opt-in required
• Weekend promotion only
• Maximum cashback thresholds apply
• Selected games only
• No wagering on cashback 

Drops and Wins

Drops and Wins is a lucrative promotion giving players a chance to win a share of a monthly £2,000,000 prize. Every week, the casino awards top weekly tournament players with a share of £255,000. There are also £35,000 daily prize drops totalling £24,000,000. You can opt in for this promotion via the in-game pop-up. 

Standard terms and conditions apply: 

• Invitation only
• Opt-in required
• Prizes paid in cash
• Network promotion
• Game inclusions apply
• Minimum bet applies
• No wagering

Red Ruby Rewards

Red Ruby Rewards is a promotional VIP program at 32Red. Every 1,000 Red Rubies you earn through playing casino games can be redeemed for 10 casino chips. Eligible players can also get a special birthday bonus from 32Red when they log in on their birthday. 

Standard terms and conditions apply, such as: 

• 30x playthrough on redeemed Rubies
• 90-day expiry
• Club Rouge players redeemed as cash

Ruby Tuesday

Ruby Tuesday is a special Tuesday promotion in which you can receive double loyalty points on selected games. The Red Rubies you receive can be redeemed for casino credits. 

Standard terms and conditions apply, with some of them as follows: 

• Only available on Tuesdays
• Opt-in required
• Selected games only

32Red Casino’s Payment Options and Security

Players want to know their money is safe when depositing or withdrawing at their chosen online casino. Knowing it’s the first thing on players’ minds, 32Red prioritised this information before even showing their players how to make deposits and withdrawals. 

When you enter the payment and banking section of 32Red Casino, you’ll immediately see information about fund safety. 32Red Casino states that they hold client funds in a separate account from their own. 

They also mention that independent auditors look at payout percentages each month and use 3D Secure. 3D Secure is a card authentication process performed by banks. It’s a security protocol and layer of protection for players making payments with online credit and debit cards.

After learning about the safety protocols in place, 32Red Casino then provides information on the available deposit and withdrawal methods. These are as follows: 

• Debit card (instant, £10 minimum deposit, £0 fee)
• e-wallets (instant, £10 minimum deposit, £10,000 maximum withdrawal, £0 fee)
• PaysafeCard (instant, £10 minimum deposit, £425 maximum deposit, £0 fee, no withdrawal)
• Bank transfer (1-3 working days, withdrawal only) 

All withdrawal timeframes differ for each payment type. However, you can mostly expect to receive your money within five business days. 32Red Casino works with multiple currencies, including Pound Sterling, USD, Euro, CAD, AUD, and Japanese Yen. 

Customer Support

32Red Casino has won awards for its customer service. Needless to say, most customers are happy with the level of service they receive and the various support options. Every player’s first port of call can be the Help Centre. Here, you can read through commonly asked questions to find the information you seek.

If you can’t find it or have a specific inquiry,  you can log into your account and use the 24/7 live chat support. Alternatively, you can contact them on Skype at Skype_32Red, or by freephone. Numbers are provided for each location. 

There isn’t a great deal of support information available if you’re not registered or signed in, but most players have no trouble getting fast help when they need it. You can also search for 32Red Casino contact information in a search browser and find both email addresses and phone numbers.

Licensing and Regulation

Licensing and regulation are perhaps two of the most important things to consider when deciding whether to register at an online casino. Casinos can’t provide a legitimate service without appropriate licensing in specific jurisdictions. 

All licensing information is displayed at the bottom of the 32Red Casino for full transparency. They state that they are regulated and licensed by the Great British Gambling Commission, the Irish Revenue Commissioner, and the Gibraltar Gambling Commissioner under the Gambling Act 2005. 

32Red Casino also has a Fair Gambling Policy. This means that Random Number Generators generate all game outcomes in line with their regulations. All RNG suppliers have passed external compliance testing. This information can give players much-needed peace of mind that all game outcomes are above board. 

32Red Casino’s Competitive Advantage

32Red Casino has many unique selling points that set it apart from its competition. However, perhaps the most unique is its association with real-life groups. While 32Red is an online casino, it has made a point of marketing itself in real-life situations to gain consumer trust. 

It has sponsored and supported many sports events, especially football and horse racing. 32Red Casino also aligns itself with well-known software developers to evoke further trust. It also doesn’t hurt that this casino has countless awards. Illegitimate or unsafe casinos wouldn’t. 

Social Responsibility and Ethics

32Red Casino prides itself on being a trusted gaming platform. Part of that trust comes from payment security protocols, but a great deal relates to responsible gambling. 

Under the casino’s ‘Safer Gambling’ section, they provide many resources to help people make responsible gambling decisions, including: 

• Underage Play information
• Source of Wealth details
• Filtering Systems
• Tips on keeping control
• Tools for responsible gameplay – session reminders, deposit limits, account exclusions
• Online activity statements
• Advice and support links 

32Red Casino provides links and phone numbers for many gambling support initiatives, including: 

• GamCare
• BeGambleAware
• Gordon Moody Association
• Gam-Anon
• Gamblers Anonymous
• The National Gambling Treatment Service
• Anonymind
• Citizens Advice
• The National Debt Hotline 
• QuitGamble

32Red Casino also links to its own Wikipedia page in which some of its own shortcomings have been published. These refer to the Gambling Commission fining the casino for failing a problem gambler. They failed to check that the customer could afford their bets. Since then, 32Red has gone above and beyond to ensure gamblers have all the resources and support they need to make informed decisions about their gambling. Having this information in the public arena and linked to their own site show how transparent they are. 

Pros and Cons

Reading reviews about online casinos can provide insight into what you might like and dislike about them. Concerning 32Red Casino, there are undoubtedly many strengths and weaknesses to consider.

Our Verdict

You must have all the facts to make a well-informed decision about which online casino is right for your needs. However, it’s clear to see that 32Red Casino stands out from the crowd. It’s regarded as safe and legitimate, with excellent safety protocols in place. This casino also has an expansive range of games and promotions to appeal to both new and seasoned players. Its welcome bonus is lacking, but it’s a minor weakness in the scheme of things.

Players are also bound to appreciate the exceptional game quality from Microgaming and the reputation the casino has online and in the real world. The long list of awards speak for themselves. Any player wishing to try out a new online casino is bound to be more than happy with the offerings at 32Red. 

All gambling platforms are designed to appeal to specific audiences, and 32Red is no different. If you’re a sports lover, this platform is definitely for you. While you can enjoy playing fun slots and table games, you can quickly switch over to sports betting within the same safe platform. 

If there was anything 32Red Casino could do to improve the overall gambling experience, it would be related to the welcome bonus. While there are plenty of exciting rewards for existing players, the welcome bonus leaves a lot to be desired. 

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Last updated: 26 Feb, 2024

All Red Casinos Editorial Team

We are the All Red Casinos Editorial Team, discerning analysts in the realm of online gambling, specializing in the careful evaluation of regulated casino gambling service providers. With a focus on highlighting top-tier operators and the most enticing casino offers, both online and offline, we are committed to guiding readers towards the safest and most rewarding gaming experiences.